Established in 2004, Located in Guangzhou City, with 20,000M2 Industrial Park and over 300 employees, MedSingLong Global Group is one of the most professional Medical equipment supplier in China. We serve the customers from more than 150 countries so far. Under the strict Management of ISO 9001: 2008 and CE, we are dedicated in offering reliable, high quality and value added medical products to our ultimate clients. Our mission is to be the trend setting leading company among all the manufacturers in China.
We always believe customer satisfaction is the greatest success that is coincide with our slogan MSL, which means Medical Supplier for Long-term cooperation.
1).How to order your product?
When you are ready to order, please contact us to confirm current prices, payment arrangement, availability, and delivery time of your medical equipment or accessories. Whenever possible, we request a hard copy purchase order to ensure that your order is processed properly.
2).What's your product guarantee?
Normally we offer 24 months warranty, and lifetime maintenance. We can also extend the warranty time per client’s request.
3).Does your product has any certificate?
Almost all our medical equipment is CE, ISO approved, and some of them has FDA certificate.
4).What's your payment terms?
We can accept T/T,Western Union, Money Gram, Paypal, Alibaba Trade Assurance, L/C,cash etc
5).What's your product lead time?
Normally all our medical equipment are in stock, so we can deliver goods within 3 workdays after receipt payment.
6).How to maintenance the product if it has problem?
We have professional engineers,they will solve your problem by communicating with skype or phone. If the machine is totally broken and can not work, send it back to us and we will send a new one to you.
7).What's your training policy?
Medsinglong offers free product training for clients.Clients can choose video,voice,email,skype for online training.Moreover, Medsinglong has client training courses every year, client can visit Medsinglong for face to face training.Meanwhile,Medsinglong support training in client's office
8).What's your shipping terms?
Medsinglong offers courier,air,sea shipping methods.Client can choose anyone depends on detail situation.
9).What's your company cooperation method?
Medsinglong would like to cooperate with client by normal distribute,OEM,ODM,CKD,SKD etc